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◆Our orders usually arrive in your hands within 3-5 business days. There may be delays in processing your order, but we strive to ship all orders as soon as possible. Due to high order volume, processing and shipping may take 1-2 business days.

◆Please also note that due to bank holidays delivery may take longer than expected. We apologise for any inconvenience caused and are doing our best to get your order to you as quickly as possible.

◆Our store has a high inventory liquidity, so there may be cases where the item is out of stock or the shipment is defective after ordering. In the unlikely event that the item is out of stock or the shipment is defective, we will contact you by email and ask you to change to an item that is currently on sale.
◆If you wish to cancel or change your order, please notify us by email. Cancellations must be made within 24 hours.
◆Returns and refunds will only be accepted if the product is damaged. We cannot accept returns or refunds due to customer's convenience, so thank you for your understanding.
We will take all possible measures to ensure that you can shop with peace of mind, but we appreciate your understanding regarding the above.

◆Email Address: chicnowofficial@gmail.com